InstaMed supports the ability to output batch files, generated at both the claim-level and payment-level, that report on the disposition of adjudicated claims and payments issued via the InstaMed Disbursement Hub solution. Payers leverage these batch files to update claim and payment records in their source application.
Response Files are generated when the disposition of a claim or payment changes. For example, when checks are issued, they are assigned a ‘Paid’ status. When the check is deposited by a provider, the status will update from ‘Paid’ to ‘Settled’.
Response Files are delivered as batch files in a pipe delimited format and uploaded daily by InstaMed via SFTP.