• Integration Overview
  • Consumer Payments
  • Consumer Billing
  • Healthcare
  • Disbursement Hub

Consumer Payments

  • Consumer Initiated Payments
  • Staff Initiated Payments
  • Payment Plans
  • Tokenization
  • Automatic Payment Collection
    • Automatic Payments Enrollment
    • Automatic Payments Trigger
      • Balance File Specification
      • Balance File Acknowledgement
    • Auto Payment Collect Batch Enrollment
      • Batch Unenrollment
    • Enhanced Enrollment File
    • Automatic Payments Sign Up File
  • Receipts
  • Voids
  • Refunds
  • Payment Posting
    • Polling Payment Response
    • Posting File Formats
      • EOD Posting File 1.4
      • EOD Posting File 1.3
      • EOD Posting File 1.2.2
      • EOD Posting File 1.2/1.2 CR
      • EOD Posting File 1.2.1
      • EOD Posting File 1.1/1.1 CR
      • EOD Posting File 1.1.1
      • EOD Posting File 1.0
      • EOD Posting File X12 835 1.0
      • EOD Posting File X12 835 2.0
      • EOD Posting File Lockbox A
      • EOD Posting File Lockbox A1.1
      • EOD Posting File Lockbox A v2
      • EOD Posting File Lockbox B
      • EOD Posting File Lockbox C
      • EOD Posting File Lockbox C v2
      • EOD Posting File Lockbox D
      • EOD Posting File Lockbox E
      • EOD Posting File Lockbox F
      • EOD Posting File Lockbox G
      • EOD Posting File Lockbox G v2
      • EOD Posting File LockBox H
      • EOD Posting File Lockbox I v1
      • EOD Posting File Lockbox L
      • Member Payments EOD Posting File v1.0
      • Payment Deposit File 1.0
      • Payment Deposit File 2.0
    • Webhook
    • Payment Interface Testing
    • Payment Transaction Import
      • Payment Transaction Import Data Fields
      • IDF Acknowledgement Data Fields
  • PCI Compliance
    • Recommended Options for PCI Compliance
    • Software Development Impact of PCI Compliance
    • Hosting Impact of PCI Compliance
    • P2PE Devices
  • Consumer Profile
    • Consumer Experience
    • Staff Experience
  • Digital Wallet
  • Google Pay
  • Member Payments
    • Manage Member Payment Methods
    • New Member Payment
    • View Member Payment History
    • View Member Payment Receipt
    • Member Payments Webhook
  • Member Effectuation
  • Member IDF Import v1.1
  • User Management
  • Request Sandbox API Key
  • Contact
  • Terms of Use
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InstaMed Developer Portal
  • Integration Overview
  • Consumer Payments
  • Consumer Billing
  • Healthcare
  • Disbursement Hub
  • Consumer Initiated
    • In App Apple Pay
  • Staff Initiated
  • Payment Plans
  • Tokenization
  • Automatic Payment Collection
    • Enrollment
    • Trigger
      • Balance File Specification
      • Balance File Acknowledgement
    • Batch Enrollment
      • Batch Unenrollment
    • Enhanced Enrollment File
    • Sign Up File
  • Receipts
  • Voids
  • Refunds
  • Payment Posting
    • Polling Payment Response
    • Posting File Formats
      • EOD Posting File 1.4
      • EOD Posting File 1.3
      • EOD Posting File 1.2.2
      • EOD Posting File 1.2/1.2 CR
      • EOD Posting File 1.2.1
      • EOD Posting File 1.1/1.1 CR
      • EOD Posting File 1.1.1
      • EOD Posting File 1.0
      • EOD Posting File X12 835 1.0
      • EOD Posting File X12 835 2.0
      • EOD Posting File Lockbox A
      • EOD Posting File Lockbox A1.1
      • EOD Posting File Lockbox A v2
      • EOD Posting File Lockbox B
      • EOD Posting File Lockbox C
      • EOD Posting File Lockbox C v2
      • EOD Posting File Lockbox D
      • EOD Posting File Lockbox E
      • EOD Posting File Lockbox F
      • EOD Posting File Lockbox G
      • EOD Posting File Lockbox G v2
      • EOD Posting File LockBox H
      • EOD Posting File Lockbox I v1
      • EOD Posting File Lockbox L
      • Member Payments EOD Posting File v1.0
      • Payment Deposit File 1.0
      • Payment Deposit File 2.0
    • Webhook
    • Payment Interface Testing
    • Payment Transaction Import
      • Payment Transaction Import Data Fields
      • IDF Acknowledgement Data Fields
  • PCI Compliance
    • Recommended Options
    • Software Development Impact
    • Hosting Impact
    • P2PE Devices
  • Consumer Profile
    • Consumer Experience
    • Staff Experience
  • Digital Wallet
  • Google Pay
  • Member Payments
    • Manage Payment Methods
    • New Payment
    • View Payment History
    • View Receipt
    • Webhook
  • Member Effectuation
  • Member IDF Import v1.1
  • User Management
  • Request Sandbox API Key
  • Contact
  • Terms of Use

User Management

Bulk User Upload

Customers who require a bulk upload of users to their account can now take advantage of InstaMed’s new Bulk Import Users functionality. This new feature will provide a seamless upload experience and eliminate the need for manual intervention. See below for the spec details for the file required to initiate this process. Please reach out to InstaMed for next steps on using this functionality.

File Format: CSV file

FieldIs Required?Notes
User IDY
Display NameY
EmailY
PasswordY
Home PageNIf blank, will default to "Patient Payment"
If invalid, will default to "Manage Users"
Primary GroupYIf blank will default to "DEFAULT"
If invalid, validation error will be thrown
Note: The Default group must be displayed as [Default] with the brackets
Role 1N
Role 2N
Role 3N
Role 4N
Role 5N
Role 6N
Role 7N
Role 8N
Role 9N
Role 10N

Build a better healthcare payments experience with InstaMed

Talk With an InstaMed Expert
  • Request Sandbox API Key
  • Contact
  • Terms of Use

InstaMed is a wholly owned subsidiary and is a registered MSP/ISO of JPMorgan Chase Bank, N.A. Additionally, InstaMed is a registered ISO of Wells Fargo Bank, N.A., Concord, CA; a registered ISO of U.S. Bank, N.A.; and a registered MSP/ISO of Elavon, Inc. Georgia.

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